Effective Date: 06/05/2025
At Carpet Tiles Direct, we take your privacy seriously. This policy explains how we collect, use, and protect any personal information you provide when using our website or contacting us directly.
1. What Information We Collect
We may collect the following details:
- Name and contact information (such as phone number or email)
- Business or delivery address
- Information about your enquiry or order
- Website usage data (e.g. through cookies or analytics tools)
We only collect what’s necessary to respond to your enquiry, process orders, or improve our services.
2. How We Use Your Information
We use your information to:
- Respond to your messages or enquiries
- Provide quotes or complete installations
- Send relevant updates (only if you’ve requested them)
- Improve our website and customer experience
We do not share your personal information with third parties, except where required by law or to fulfil your service request (e.g. courier delivery).
3. Data Security
We take reasonable steps to protect your personal data. All information is stored securely, and we do not store payment details on our site.
4. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request corrections if any details are inaccurate
- Ask us to delete your data
- Withdraw consent at any time
To make any of these requests, contact us at info@carpettilesdirect.ie.
5. Cookies
Our website may use cookies to improve your experience and collect basic visitor data. You can choose to accept or decline cookies through your browser settings.
6. Contact Us
If you have questions about this privacy policy or how your data is used, contact:
Carpet Tiles Direct
Phone: 087 251 5696
Email: info@carpettilesdirect.ie